Your employment history directly affects your future pension, and any mistake could reduce your credited work period. Whether you use a paper work record book or have switched to an electronic version, here is a clear legal procedure to fix inaccuracies quickly.
### Why You Should Fix Errors in Your Work Record
Correcting mistakes in your work record (electronic or paper) is essential to verify your employment history, ensure accurate pension calculations, eligibility for benefits (including maternity leave), and confirm your qualifications when applying for jobs. The social fund may invalidate incorrect entries such as wrong dates, employer names, or job titles, which could lead to lower payments.
### How to Correct Errors in an Electronic Work Record Book
You have two options: submit a request through the “Gosuslugi” portal or contact the employer who made the erroneous entry and ask them to amend the electronic record.
#### Through Your Employer
This method works for both electronic and paper work records.
**Step 1:** Write a free-form application.
Include the following: your full name, passport details, SNILS number, the specific incorrect entry, proof that it is wrong, and a request to correct it. Sign the document.
**Step 2:** Attach supporting evidence.
This can be a court decision, an archive certificate, or a certified copy of the relevant order. (Advice from Alisa Dukart, lawyer at Intellect Law Firm)
**Step 3:** Submit the application to your employer.
Doing it in person is easiest. Alternatively, send it by registered mail with a list of attachments.
#### Online via Gosuslugi
In the digital age, submitting through the Gosuslugi portal is more convenient.
**Step 1:** Log in to the Gosuslugi website.
**Step 2:** Under “Benefits, Pensions,” select “Adjust Individual Account with the Social Fund.”
**Step 3:** Click “Start” and choose “Correct Electronic Work Record.”
**Step 4:** Pick the relevant option: “Add information from paper work record” or “Correct data on work periods.”
**Step 5:** Fill in and submit the form. You’ll need details about work periods before or after 2020, plus photos or scans of supporting documents.
**Step 6:** Wait for the decision, which usually arrives within 10 business days. After verification, a notification about the correction will appear in your personal account.
If the Social Fund needs to cross-check your data with other government systems, processing may be paused for up to three months, and you will receive updates. If your request is rejected, the response will explain the reason and list missing materials. You can reapply after fixing the issues or challenge the refusal in court.
### How to Correct Errors in a Paper Work Record Book
**Step 1:** Apply to the employer who made the mistake, following the same procedure as for electronic records.
**What if the employer no longer exists?**
If the company was reorganized, its legal successor must make the correction. If the organization was liquidated or the individual entrepreneur ceased operations, the employer at your current or most recent job should handle it.
**Step 2:** Verify the corrected entries. There is no exact procedure, but the common approach is:
– Column 1: next serial number
– Column 2: date of correction
– Column 3: “Entry No. [ ] is invalid. [Correct entry]”
– Column 4: document name, date, and number (e.g., order) justifying the correction.
If an entry is canceled without replacement, column 3 states “Entry No. [ ] is invalid,” and column 4 is left blank. Remember, do not strike through entries (except on the title page).